Remove the access panel insulation and plastic safety guard from each heating element on the water heater.
Brand new water heater not working.
Put the top service cover back on.
Turn off the power to the water heater in the service panel.
Turn off the power to the water heater.
You may have the upper thermostat set at a higher temp than the lower.
Only one of the 2.
And turn on the.
Reset the breaker or replace the fuse as necessary and restart your water heater.
Remove the top service cover to the top element and press the red reset button 3.
The lower should be set slightly higher than the upper so that the lower is the one doing the heating.
Check the circuit breakers in your fuse box.
Common electric water heater problems are replacing bad heating elements and checking electric water heater thermostats.
To troubleshoot why your water heater does not get hot water.
If the fuse has burnt out or the circuit breaker has tripped that directly controls the electricity for your heater it will not work.
Turn the power back on to the water heater 5.
Check the heat setting on both.
If it trips again then the upper and lower stats should be replaced.
Test the wires to confirm the power is off using a non contact voltage tester.